Nothing can be more devastating to a business than being hacked. A compromised system can lead to data loss and breach of sensitive customer information. If you are running a tech business, it’s critical that you take IT security seriously! And it’s important to remember that not all IT security providers are created equal. Some provide much better services than others. Whether you are in the startup phase and just selecting a security provider or you are looking to make the switch for better service, there are a few criteria to consider when making a selection. Here are four important things to think about when choosing your IT security provider.

Level of security

It may go without saying, but you always want to consider the level of security when choosing an IT security provider. Make sure you ask questions like which systems and applications they use to keep data secure, how your information will be backed up, and what they do to ensure that your business will be protected against potential threats like hacking. Most companies will have information security consulting experts on hand to answer any questions you may have about security, and provide you with in-depth information about how they will protect your business.

Customer testimonials

If you want to know how good an IT security provider is, why not ask their customers? Most businesses nowadays have customer testimonials online, or a client portfolio indicating the work they have done with certain companies. When searching for a provider, do some digging to find out what their customers are saying about them. Chances are you will uncover some valuable data that will help influence your final decision.

Whether they meet the needs of your business

Some IT security companies provide system security for government agencies, and others work with larger organizations. After you’ve narrowed down your search a bit, take a look at what the companies on your list have to offer. Do they provide services for businesses like yours? Or do they specialize in working with larger companies only? Finding a company that meets your needs is critically important.

Level of customer support

Having a hacker steal sensitive information is one of the worst things that can happen to your business. If this worst case scenario does occur or you are having another security issue that needs to be addressed, will you be able to get a hold of your IT security provider’s customer service team quickly and easily? Sometimes immediate action is all it takes to help ensure your data remains safe. A professional and available customer service team will give you the peace of mind you need as a business owner.

Information security should be a top priority for all businesses. After all, the last thing you would want is to be hacked and lose countless customers because they no longer trust you with their personal data. To ensure that your businesses’ data remains secure, it’s a good idea to work with an IT security provider. The best companies out there will be upfront with how they protect your data, have customer testimonials or previous client information to share, provide services that meet your businesses’ needs, and exemplary customer support in case anything comes up. Get started on your search for an IT security company today!

Author Bio: Daniel Murray is a freelance writer covering topics related to business, technology, and information security. In his spare time, he enjoys researching small business trends.