So You Own A Small Business: What an IT Pro Can Do For You


Small businesses have different IT needs than do large companies and corporations. They require some of the same services such as installing POS systems and securing databases, but larger companies usually have IT departments in place to address their issues. This means that they can opt to avoid outsourcing for services when small businesses have no choice. Being computer literate isn’t a prerequisite to owning a successful small business. There a lot of easy tasks that you may be incapable of performing, and you might not have the time to commit to system maintenance and troubleshooting. Here are a couple of instances where you may want to consult the Naperville IT Support instead of taking things on in-house.

POS set up and maintenance

Your POS system is an integral part of your small business; without it, you wouldn’t be able to accept alternative methods of payment such as credit card and debit. You may own a restaurant and require it for organizing checks and sending them to your kitchen staff. Regardless of the reason for having a POS system in place, it isn’t always straightforward to set one up and you may need to perform repairs and maintenance on it from time to time. As a small business owner, you may not have the time to tinker with the system, and you might be hesitant to try for fear of making things worse. A qualified techie is definitely your best bet. They can make sure that your POS system is operating smoothly while ensuring that it is performing secure transactions. An IT pro can also handle system maintenance and tackle software issues with little, if any, downtime.

Your PC/Mac and its databases

Along with point-of-sale, computers are essential for data storage. These computers may house your inventory, customer information, and payroll records. Because this information is absolutely essential to your operations, computers must always be in good, working condition and 100% secure. It’s so easy to have your PC or Mac hacked into or infected with viruses or spyware. You must also take unexpected hardware and software issues into account. As previously mentioned, you don’t have to be a computer whiz to run a successful small business, but you do have to repair your PC if something goes wrong.

Installing Windows can be fairly simple, but what if you have software for inventory, purchase orders, and accounting that isn’t as straightforward to set up? IT companies can perform data recoveries, backups, clean installs of your OS, OS recoveries, and hardware repairs for you. You work hard enough as it is, let a pro handle these situations.

Protecting your network

Given the fact that all of your computers and POS may need to be connected to a network, it’s imperative that you make sure your network is secure. Your network has to be password protected and encrypted to ensure that it won’t be infiltrated by others. Without these features, your network is left vulnerable to being high-jacked by random people who can do and access anything they want on your computers. You may be surprised to learn that it takes very little effort to hack into a network when these precautions aren’t taken. An IT professional can set up this type of network for you. You can also rely on them to be available to help out if you have to replace your router and reconfigure the same network. With all of the identity thieves and security breaches out there, you can’t be sure your network is safe without password protection and encryption.

Finding the right fit

Some business owners are comfortable hiring someone that charges the lowest fee. That’s understandable since a small business doesn’t have as much capital at their disposal. On the other hand, small business needs are not as casual as those of an everyday consumer.

Although your business may not have 40-100 computers to service, it can still be a complicated system full of important files and information. It is best to hire an IT company that can take care of every scenario you can anticipate. This will cut costs, provide your business with system stability, and put your mind at ease. You can inquire about IT services through the internet, and if you want more information, skilled technicians are always willing to answer your questions and make the right suggestions that appropriately address your individual needs.


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